Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Annette Bishop

Annette Bishop

February 27, 2026

5  out of  5
rating by Annette Bishop
"Very knowledgeable, pleasant, not pushy. Called back when he said he would."
We responded:
"Thank you for your review! Appreciate your business."
Profile photo of Joe Akins

Joe Akins

February 12, 2026

5  out of  5
rating by Joe Akins
"Had a good response from Jason enjoyed working with him.Felt at ease win I got done. No regrets here thank yous."
We responded:
"Thank you for your feedback. Appreciate your business."
Profile photo of Chris Hardimon

Chris Hardimon

February 12, 2026

5  out of  5
rating by Chris Hardimon
"Very helpful getting my car insurance done over phone!!...Very professional and nice"
Profile photo of anita hale

anita hale

February 6, 2026

5  out of  5
rating by anita hale
"Jason was great to work with! He explains everything and answered all my questions."
We responded:
"Thank you for your review! We are happy to hear that Jason was able to answer your questions. Appreciate your business!"
Profile photo of Micah Gossard

Micah Gossard

January 23, 2026

5  out of  5
rating by Micah Gossard
"Jason is always so helpful and gets things done quickly!"
We responded:
"Thank you for sharing your experience with our office. Appreciate your business!"
Profile photo of Dale Wetherell

Dale Wetherell

January 16, 2026

5  out of  5
rating by Dale Wetherell
"What drew me in was the prices Most Companies couldn't beat Erie but I tried one more time Jason was able to compare apples to apples then suggested what he thought I should have which was very helpful because I am not insurance man ( necessary evil) he also informed me that the County had my address listed twice and one was three miles west of where I live"
We responded:
"Thank you for your review! Glad we could help you get a better premium and happy we were able to figure out the address issue. Appreciate your business!"
Profile photo of Diane Scott

Diane Scott

November 25, 2025

5  out of  5
rating by Diane Scott
"I just want to thank each and everyone at Shelbyville State Farm!!! They are a great team! They help you with whatever you need or like me when you get in a pickle they help you out!!! Thank you so so much for everything!!!"
We responded:
"Thank you for your review! Please continue to reach out next time you're in a pickle and we will do everything to help you out! Appreciate your business."
Profile photo of Kevin & Tashina Calame

Kevin & Tashina Calame

November 19, 2025

5  out of  5
rating by Kevin & Tashina Calame
"Jeremy reached out to us after a few months of our initial conversation. He made the process so easy. The transition from companies can be nerve racking, but he made it so simple to compare numbers & coverage. He continues to be a pleasure to work with & we look forward to growing that relationship."
We responded:
"Thank you for sharing your experience with our office! Your feelings are exactly what alot of people think going into the process, which is why we do everything we can to make sure we show how things compare and when necessary, correct coverages that might fall short of what's needed. Thanks again for your business!"
Profile photo of Sha Devore

Sha Devore

November 12, 2025

5  out of  5
rating by Sha Devore
"Working with Lisa Shadwell is always a pleasure! It is very much appreciated to work with someone that can completely put my mind at ease and guide me on the proper coverage that works best for myself, my autos and my home!"
We responded:
"Thank you for sharing your experience with our office! We all know how valuable Lisa is to so many of our customers. And thank you for being a part of our State Farm family!"
Profile photo of Wanda Harding

Wanda Harding

October 31, 2025

5  out of  5
rating by Wanda Harding
"I'm on Social Security and asked if they could change my do date to on the 3rd when I get my check and Jason Jokisch got that done for me. Thanks so much Jason."
We responded:
"Thank you for your review. So many people are with us for our service, so it's also great when we also save them so much money! Thank you for your business."
Profile photo of Madison Hunter

Madison Hunter

October 27, 2025

5  out of  5
rating by Madison Hunter
"Just started a plan for insurance through State Farm. I spoke with Jason! He was very friendly and happy to answer any question!"
We responded:
"Awesome to hear! Thank you for your business."
Profile photo of Audrey Davis

Audrey Davis

October 27, 2025

5  out of  5
rating by Audrey Davis
"Great insurance to have for auto and homeowners..very helpful with everything and explains everything so well and all around had nothing but great experience with them! Definitely recommend!"
We responded:
"Thanks for the review! Appreciate you sharing your experience. "
Profile photo of Tyler sickles

Tyler sickles

October 17, 2025

5  out of  5
rating by Tyler sickles
"Great experience! Entire staff was extremely helpful and responsive."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeff Gooding

Jeff Gooding

September 26, 2025

5  out of  5
rating by Jeff Gooding
"Jason did a good job finding a decent price."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Luke Utley

Luke Utley

September 25, 2025

5  out of  5
rating by Luke Utley
"Always a great experience here. Ask for Lisa! We had a house fire and Lisa has been great help every step of the way."
We responded:
"Thanks for your review! We are here to help you during the tough times as much as we are when quoting you. Appreciate you sharing your experience. "
Profile photo of Wendy Gregory

Wendy Gregory

September 24, 2025

5  out of  5
rating by Wendy Gregory
"Great experience with them. Everyone was very professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of kate

kate

August 29, 2025

5  out of  5
rating by kate
"Jason is the best !"
We responded:
"Glad your experience with Jason was 5 star! Thank you for your review!"
Profile photo of PressPlay Space

PressPlay Space

August 29, 2025

5  out of  5
rating by PressPlay Space
"I want to give a big shoutout to the team at State Farm – especially Jason, Jeremy, and Sara at the shelbyville office – for their outstanding service. They helped me out in a timely and professional manner when I needed it most. It’s clear they truly care about their customers and go the extra mile. I really appreciate the support and quick response. Thanks again!"
We responded:
"Thanks for the kind review! All of us strive to ensure our customers are taken care of (especially in the most difficult times). Glad to you have you as our newest neighbor!"
Profile photo of Dustin S

Dustin S

August 27, 2025

5  out of  5
rating by Dustin S
"Jason was extremely helpful in explaining everything very well, he broke everything down for me and answered all my questions as well as giving me a better price than the competition. When I had questions I emailed him and got very quick responses, I highly recommend contacting Jason for your home and auto insurance needs."
We responded:
"Thank you for sharing your experience in switching your insurance to us. Looking forward to working with you!"
Profile photo of Sadie Schloz

Sadie Schloz

August 19, 2025

5  out of  5
rating by Sadie Schloz
"Super happy with the service we received from Jason. He was able to bundle and switch several different policies we had which saved us around $150 a month! He was very quick to respond and very patient. 100% recommend."
We responded:
"That you for your review! And thank you for giving us a chance. We have had so much success this year with saving people money and many times even offering more coverage as well. Thanks for your business!"
Profile photo of Michael Kelly

Michael Kelly

May 30, 2025

5  out of  5
rating by Michael Kelly
"Jason was able to get me a significantly lower monthly rate on both my home and auto. He is an absolute pleasure to work with as well. Quick to answer any questions or concerns I had and I was able to get new policies w/o finding time to make it to their office. Couldn’t be happier!"
We responded:
"Appreciate the kind words and the opportunity to do business with you. People are surprised how much we can do without the need of a lot of time to meet/talk. Thanks again for the review!"
Profile photo of Katie Dandurand

Katie Dandurand

April 5, 2025

5  out of  5
rating by Katie Dandurand
"Lisa S in Shelbyville is the best!! She helped us with our claim. She helped us every step of the way when the tree fell on our garage!!"
We responded:
"These are the moments that we want to be at our best. Thank you for your review!"
Profile photo of Tom Cox

Tom Cox

February 7, 2025

5  out of  5
rating by Tom Cox
"Great customer service, very easy to work with! Highly recommend."
We responded:
"Thank you for the review. Customer service is everything in this business. Appreciate your business!"
Profile photo of Brandi Tucker

Brandi Tucker

February 7, 2025

5  out of  5
rating by Brandi Tucker
"I've been with SF for my entire driving history, but recently switched to Jeremy's office which is close to home and the whole team is great. Jason is so helpful and knowledgeable. 10/10 recommend switching to them, even if you've had a bad experience with other SF representatives."
We responded:
"Thanks Brandi for the review! Glad to hear about your experience working with Jason. As you mentioned, every State Farm office can be a different experience. Here at the Shelbyville office, we focus mainly on our surrounding area, so we know how important it is to take care of all of our customers! Thanks for your business!"
Profile photo of chloe arebalo

chloe arebalo

February 5, 2025

5  out of  5
rating by chloe arebalo
"Great customer service, anything I need they help out without a problem and get it done quickly and easy. Had Jason to help me and he was very polite and nice and was able to get what I needed done quickly and easy. Wonderful service thank you."
We responded:
"Thanks for taking the time to share your experience with our State Farm office. And thank you for your business!"